Refund policy
We want you to love your purchase! If for any reason you are not completely satisfied, you may return your cosmetic products within 7 days of receipt for a refund or exchange.
Conditions for Return:
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Products must be returned in their original, unopened packaging.
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Returns must be initiated within 7 days of receiving your order.
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Please include your receipt or proof of purchase.
How to Return:
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Contact our Customer Service team at contact@gironaskincare.com to request a return authorization.
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Carefully package the item(s) to prevent damage during transit.
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Ship the item(s) back to the address provided by our team.
Refunds:
Once your return is received and inspected, we will process your refund to the original payment method within [7-10] business days. Shipping charges are non-refundable.
We appreciate your understanding that, for hygiene and safety reasons, opened or used cosmetic products cannot be returned.